Digital Fuel Customers
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Drive Growth While Optimizing IT Costs
VMware IT Business Management (ITBM) has enabled hundreds of CIOs to continually evaluate strategic business decisions about technology investments with process automation. Our cloud-based platform delivers a low cost of ownership and fast implementation to make agile business decisions. Discover how leading companies worldwide rely on VMware’s ITBM solutions to drive business growth and save millions of dollars in direct IT spend every year.
Deliver Business Value with VMware!
VMware’s SaaS solutions make it easy for IT to deliver business value. We help every step of the way – starting with an assessment to determine your needs and help you define cost models, to assisting with data preparation and upload, to user training. Create new opportunities for impact today with Digital Fuel.
IT Finance Manager:
Like any other critical business function, IT must run in a cost-effective manner while delivering value to the business units that it supports. To deliver a high level of transparency and gain predictability, you need to know how much IT services cost today, what you can expect as business needs evolve, as well as the costs and value tradeoffs. You require repeatable financial processes to successfully manage the cost and business value of IT for your stakeholders. These processes, known as IT Finance Manager (ITFM), are enormous and error-prone when done manually or with simplistic solutions based on Excel or Access.
Digital Fuel's ITFM is a set of SaaS business applications that automate key processes for IT business management. Through its proactive planning, billing, and cost optimization capabilities, ITFM provides the visibility and predictability that enables stakeholders to improve value and align spending with business goals. With IT Finance Manager, you'll always know how much IT services cost, who is using them, and the value that is received by each business unit in your enterprise.
IT Finance Manager automates the core IT financial processes including:
- IT Costing
- IT Demand Management & Budget Planning
- IT Showback & Chargeback
- IT Cost Optimization
- IT Vendor Manager
- IT SLA & KPI Management
IT Service Level Manager:
Success ultimately depends on building and maintaining trust with your line of business customers and ensuring they receive the highest value from IT. Delivering what customers expect while meeting your business objectives requires definitive information about how well IT service commitments are being met and what value is delivered. IT Service Level Manager (SLM) allows IT organizations to set, track, report, and analyze IT performance and value measures — Service Level Agreements (SLAs), Key Performance Indicators (KPI), Key Value Indicators (KVIs), Operations Level Agreements (OLAs) and more — for all services, vendors, and customers, as well as perform root cause and business impact analysis.
Digital Fuel's SLM is a SaaS business application that enables both IT and business units understand and agree on a single version of the service commitment facts. IT Service Level Manager includes the business definition of each obligation, how business service measures will be calculated, and what data and corresponding data sources will be used. Further, IT SLA & KPI Management includes standardized templates to help you speed SLA provisioning, reducing the time from weeks to just a few minutes for on-boarding new services, users, and SLAs.
IT Service Level Manager delivers value including:
- Reduce the costs associated with error-prone, manual efforts
- Lower IT spending by identifying the most cost/value effective alternatives
- Improve quality of IT services
- Decrease the time required to improve services
IT Vendor Manager:
Building a win-win relationship with your IT vendors has always been a key to the successful delivery of IT services across your enterprise. Now as cloud alternatives become business reality, IT Vendor Manager and optimization has reached new levels of importance. Successful vendor relationships require careful attention to key financial and value processes. With a common view of the facts, both IT organizations and their vendors can have confidence that expected business results are being delivered.
Digital Fuel's IT Vendor Manager is a SaaS business application that provides a control mechanism for vendor agreements, enabling you to proactively govern contractual commitments. It offers detailed visibility into continual vendor charges by automatically tracking, managing, and validating invoices as well as credits and earnbacks while mapping to vendor performance and value delivered. You can also easily compare different vendors and options to find the most cost value effective solution for your company. Using IT Vendor Manager, you are able to compile the right financial information quickly, while both saving time and avoiding errors and omissions that can occur with manual processes and spreadsheets.
IT Vendor Manager delivers value including:
- Reduce cost of manual error prone efforts
- Reduce IT spending by identifying the best cost/value alternatives
- Improve quality of services