Digital Fuel Business Process Automation
Business Process Automation guides day-to-day work using built-in workflow IT Cost Management and Service Level Management processes
Predefined Business Processes
Our platform includes a predefined set of business processes and user roles including:
IT Cost Management:
- IT costing
- Actual vs. budget forecasting and re-forecasting
- IT cost optimization
- BU visibility, billing and chargeback
- IT budgeting and planning including “what if” analysis
Service Level Management:
- SLA, OLA, KPI, and UC management
- Customer on-boarding
- End of month, quarter, and year SLA compliance reporting
- Service breach prevention
- Customer and executive visibility
User Guidance
Our products are designed to be used by every member of the team — from IT service managers to business units to executives. From the first login, the interface guides the user through steps and tasks that need to be done.
Related Resources
Digital Fuel Solution Overview
IT Cost
Management
Product Information
Why IT Cost Management Helps Optimize Spend How IT Cost Management SaaS Solution WorksSuccess Story
Cummins Saves $20 Million
Service Level Management
Product Information
Why SLM Helps Improve Services How SLM SaaS Solution WorksSuccess Story
Forrester Research Case Study on Siemens 