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Reporting and Analysis

The Reporting and Analysis capabilities of the Digital Fuel platform have everything needed for analysis of IT Cost Management and Service Level Management.

Pre-built reports for common reporting needs

We deliver dozens of prebuilt reports to answer the most common questions, and also provides drill-down for deeper analysis. Here is just a small example of the type of reports provided:

Entire IT Organization

  • Top Budget Overruns
  • IT Expenses by Account Type
  • IT Cost Automatic Risk Observations
  • Highest Fixed vs. Variable

IT Departments/Cost Centers

  • Top Spending IT Departments
  • IT Department Actual Cost vs. Forecast
  • IT Department Expenses by Account Type
  • IT Department Cost Allocations by Service

Business Units

  • Top Spending Business Units
  • BU IT Spend by Service, by Month
  • BU IT Usage/Volume by Service
  • BU IT Spend vs. Plan

Services

  • Top Services by Delivery Cost
  • Candidates for End of Life
  • Candidates for Application Consolidation
  • Candidates for Virtualization
  • Candidates for Service Level Reduction
  • Candidates for Support Reduction
  • Service Cost Allocation by BU, by Region
  • Service Usage/Volume by BU, by Region
  • Service Usage/Volume by Month
  • Service Unit Cost by Month
  • Service Cost Drivers
  • Service Unit Cost vs. Industry Average
  • Service Actual Cost vs. Plan
  • Service Unit Cost vs. Plan

Custom Reporting

Our report generator enables users to quickly build custom reports. With a scalable calculation engine, and utilization templates for all major IT services, our reporting can easily generate multi-dimensional reports.

Sophisticated Drilldown Capabilities

The details really matter. You need them to act efficiently upon higher level insights into IT service cost and performance provided by the application. Easy, flexible and intuitive drill downs allow you to quickly investigate the information you see on the screen, get to conclusions and take necessarily actions.

Observation Engine

Most probably you would not have time to go over all the reports in the system every day to find anomalies and essential insights. The Observation Engine will bring to your attention only the most important observations that you should immediately investigate.

Dimension Reporting

Taking business and operational decisions require analyzing IT service costs and performance from multiple perspectives that span across multiple geographies, organization units, service lines, etc. A business unit manager in Brazil wants to know how much IT spent on Email service for her organizational unit when a global manager of Data Centers wants to know where is the least expensive location to host. Multi-dimension reporting allows all of your IT personnel and their customers to easily move from a high level service summary to very specific views.

Role-based Dashboards

Different types of users will require different visibility into IT cost information. We provide role-based dashboards that immediately present the most relevant information – from alerts to summary reports to next steps.

Booklet Preparation Kit

The visibility delivered by IT Cost Management and Service Level Management usually needs to be shared both within and outside of organizations. The preparation of reports that can be used consistently by all stakeholders is a time-consuming process. We automatically generate booklets that can be easily distributed to IT, business unit, and customer stakeholders.

Alerts

We will automatically notify you when budget overruns are looming, specific cost metrics are above industry norm, service levels are about to be breached, or a wide variety of other role-based information.

ITCM Diagram