Digital Fuel for the Enterprise

Trusted by Corporate IT

Many of the world's best-run corporate IT organizations rely on ServiceFlow for IT cost management and service level management . Our customers include an impressive list of enterprise organizations including BT, Capital One, Cummins, Dell, Deutsche Bank , GE, Nationwide, Nestle, Procter & Gamble, Volkswagen, and many more.

With ServiceFlow, corporate IT teams in enterprise organizations are able to:

	Align IT with the business by focusing on services, not technology Align IT with the business by focusing on services, not technology Many solutions help you manage systems, technology components, events, tickets and other aspects of IT operations. ServiceFlow adds another crucial dimension: the business service. ServiceFlow is all about business services offerings, agreements, cost models, customers, suppliers and more – exactly what your business cares about getting from IT.
	Optimize IT delivery costs ServiceFlow allows service organizations to reduce the costs of providing and managing services through: Automation of IT cost management and service level management processes Driving accountability for service spend and usage Visibility into spending where it matters most Reducing service failure cost Automating data integration and data handling Standardization of services and best practices
	Provide better service ServiceFlow focuses on IT business services so you can impress your line of business customers with proactive service management while dramatically lowering costs. With ServiceFlow you will provide better service levels, lower cost of delivering IT business services and improve quality by applying standards and best practices.
	Ensure compliance ServiceFlow can help you substantiate compliance with common industry quality and regulatory requirements — including ITIL® v3, COBIT, ISO 20000, Basel II, Sarbanes- Oxley, and others — and provide the data you need for any external audits.
	Reduce total cost of ownership ServiceFlow comes with all the backend "plumbing" necessary to simplify deployment and ongoing maintenance. ServiceFlow has a fully integrated visual designer for building and uploading business logic; an easy-to-use ETL, reporting wizard and engine; a built-in correlation engine; and a visual workflow wizard. With ServiceFlow, no scripting or coding is required, all translating to a significantly lower cost of ownership than alternative approaches.
	Fast time to value ServiceFlow is an application that easily plugs into existing datasources and workflows. A typical ServiceFlow engagement takes 1-4 weeks to move into production. With our On-Demand option, where we manage the software on our systems, it can be even faster.
	Enterprise ready ServiceFlow meets the most demanding requirements to ensure security, reliability, high availability, scalability, performance, and usability.

ServiceFlow is valuable to many roles across the service management process to proactively ensure you deliver better services at lower costs and align IT services with the business.

• CIOs/CTOs/CFOs
• Relationship Account Managers
• Service Delivery Managers
• Controllers/Finance Managers
• Line of Business Managers
• Service Catalog Managers
• Service Desk Managers