"Visibility into IT cost, utilization, service levels, and priority enables fast, valuable cost trade-offs."
SAN MATEO, CA, USA – August 23, 2007 Digital Fuel, the leader in customer-facing Business Service Management (BSM) software solutions, today announced that it has booked a record number of new customer accounts in the first half of 2007, escalating revenue for the 14th consecutive quarter. Combined with an increase in bookings of more than 230% compared to the first half of 2006, the company has realized the most successful first half in its history. In addition to the record number of new bookings, Digital Fuel has garnered 100% renewals with existing customers, demonstrating the high degree of customer satisfaction with the ServiceFlow™ BSM software solutions.
"We are experiencing tremendous growth and remarkable momentum in 2007 as a growing number of commercial service providers and internal enterprise service organizations recognize the business value delivered through our ServiceFlow BSM software solutions," said Yisrael Dancziger, President and CEO of Digital Fuel. "We are making strong inroads worldwide as demonstrated by our impressive list of new and renewing customers. This continued growth is clear validation that Digital Fuel's unique customer-facing approach to business service management and our commitment to the success of our users are driving immense value to both our customers and the accounts they serve."
Digital Fuel is the leading provider of business service management (BSM) software solutions, helping service providers and enterprise service organizations manage the performance, financial, and regulatory aspects of IT, telecommunications, and business process services. Digital Fuel has the largest deployments for SLA management and service cost management in the world, with thousands of concurrent users, SLAs, KPIs, metrics, cost formulas, and pricing rules. With Digital Fuel's patented visual approach, our customers are deployed rapidly to quickly drive business value from automating the management of service offerings, agreements, service cost, and performance with their service customers and vendors. ServiceFlow manages billions in business and IT services at companies and governments around the world such as Procter & Gamble, General Electric, Cummins, Capgemini, BT, IBM, SITA, Siemens Business Services, O2, Atos Origin, Telefonica, Transport of London, CSC and many others. Digital Fuel is headquartered in San Mateo, California, with offices across North America and Europe. Learn more at http://www.digitalfuel.com.
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