Digital Fuel Receives $20 Million Investment

Digital Fuel's ServiceFlow™ application suite enables the Global 2000 and their Service Providers to control the quality and costs of any business or IT service, ensuring the success of outsourcing and providing an enterprise-wide business services management solution.

Digital Fuel has been successful in winning top tier customers and partners and manages some of the largest outsourcing contracts in North America and Europe. Customers include Procter & Gamble, General Electric, Siemens, CSC, O2, and Atos-Origin. These companies are managing a wide variety of services that include finance and administration, customer service, HR, financial services, telecommunication services, and the full range of IT and application services.

"Digital Fuel has established itself as the leader in managing the services that form the backbone of today's enterprise operations," said CEO Yisrael Dancziger. "I am extremely satisfied with the quality and speed of this funding round, and I am proud to have the support of Apax Partners and our existing premier investors in bringing our unique vision to the largest possible market. These funds will allow us to rapidly expand our sales and services to meet customer demand and to accelerate the development of our next generation of products."

Gal Hayut, Director of Apax Partners, said: "The outsourcing market has grown significantly in the last years, estimated today at $300b and expected to maintain its rapid growth. Digital Fuel's solution addresses the growing need of the outsourcing market for service management solutions. This kind of investment fits our venture strategy of investing significant amounts in later stage and more mature companies like Digital Fuel that has gained a leadership position already acknowledged by top tier global customers."

About Apax Partners

Apax Partners is one of the world's leading private equity investment groups, operating across Europe, Israel, the United States and Japan. With over 30 years of direct investing experience, Apax Partners' Funds provide long-term equity financing to entrepreneurs to build and strengthen world-class companies. It pursues a balanced equity portfolio strategy, investing in venture capital and buy-outs.
Apax Partners' Funds invest in companies across its 6 chosen global sectors of information technology, telecommunications, healthcare, media, financial services, retail and consumer. Some of Apax Partners' Funds recent technology and telecommunications investments include Dialog Semiconductor, DMR Consulting, Fractus, Frontier Silicon, Kabel Deutschland, Inmarsat, Systemonic, Preventsys, Sonim Technologies and Wisair. For additional information, visit the web site at www.apax.com.

About Digital Fuel

Digital Fuel is the leading provider of business service management (BSM) software solutions, helping service providers and enterprise service organizations manage the performance, financial, and regulatory aspects of IT, telecommunications, and business process services.  Digital Fuel has the largest deployments for SLA management and service cost management in the world, with thousands of concurrent users, SLAs, KPIs, metrics, cost formulas, and pricing rules.  With Digital Fuel’s patented visual approach, our customers are deployed rapidly to quickly drive business value from automating the management of service offerings, agreements, service cost, and performance with their service customers and vendors.  ServiceFlow manages billions in business and IT services at companies and governments around the world such as Procter & Gamble, General Electric, Cummins, Capgemini, BT, IBM, SITA, Siemens Business Services, O2, Atos Origin, Telefonica, Transport of London, CSC and many others.  Digital Fuel is headquartered in San Mateo, California, with offices across North America and Europe.  Learn more at http://www.digitalfuel.com.