Digital Fuel Partners With JDalal Associates To Offer Comprehensive Outsourcing Management Solutions

Principal Jag Dalal also joins Digital Fuel advisory board

San Mateo, CA., June 3, 2003 Digital Fuel Technologies Inc., a developer of software that manages the cost and performance of enterprise services, has partnered with JDalal Associates, LLC, a leading provider of consulting services for outsourcing management.

The two companies, which are already working on a number of joint projects with global 2000 companies, together offer a comprehensive outsourcing strategy for both IT and business-process outsourcing. As part of the partnership, principal Jag Dalal will also help guide Digital Fuel's product and market direction through a role on its advisory board.

"As enterprises increasingly focus on core business and outsource more critical pieces of their operations, the need to manage the cost and performance of those relationships is critical," said Dalal. "During my years of work in the outsourcing business, I have seen a clear need from both providers and their customers for executive-level visibility and accountability. Digital Fuel's solution delivers these capabilities in a powerful and flexible manner."

"Jag Dalal brings invaluable experience to this partnership and is very well-respected in the industry," said Benny Lehmann, CEO of Digital Fuel. "He will play an instrumental part in the growth of our business."

Prior to founding JDalal Associates, Jag Dalal was CIO and vice president of e-Business of Carrier Corp. (a $9B division of United Technologies Corp.). Previously, he was a PricewaterhouseCoopers partner responsible for business process outsourcing (BPO) in the technology and communication industry group. He was recently recognized as one of iSource's "Top 30 Pros to know," a list of the top supply and demand chain management professionals who have excelled in the commitment to improving the use of supply chain technology and practices within brick-and-mortar companies.

About Jdalal Associates, LLC

Founded in April 2002, JDalal Associates specializes in consulting in the field of information technology strategy and outsourcing - with a special emphasis on off-shore alternatives. Principal Jagdish Dalal's past experience as a business executive who contracted for these services as well as his leadership establishing the outsourcing practice for the world's largest professional services company - PricewaterhouseCoopers - allow him to bring a unique perspective to the offerings of his consulting firm. JDalal Associates consults in both the Information Technology and Business Process outsourcing areas.

About Digital Fuel

Digital Fuel is the leading provider of business service management (BSM) software solutions, helping service providers and enterprise service organizations manage the performance, financial, and regulatory aspects of IT, telecommunications, and business process services.  Digital Fuel has the largest deployments for SLA management and service cost management in the world, with thousands of concurrent users, SLAs, KPIs, metrics, cost formulas, and pricing rules.  With Digital Fuel's patented visual approach, our customers are deployed rapidly to quickly drive business value from automating the management of service offerings, agreements, service cost, and performance with their service customers and vendors.  ServiceFlow manages billions in business and IT services at companies and governments around the world such as Procter & Gamble, General Electric, Cummins, Capgemini, BT, IBM, SITA, Siemens Business Services, O2, Atos Origin, Telefonica, Transport of London, CSC and many others.  Digital Fuel is headquartered in San Mateo, California, with offices across North America and Europe.  Learn more at http://www.digitalfuel.com.