Digital Fuel and Ramp^Rate Team to Provide Sourcing Relationship Management Consulting and Management Tools to the Enterprise

Under the alliance, Ramp^Rate will make Digital Fuel's flagship software, ServiceFlow, available to its clients. ServiceFlow enables organizations to effectively manage IT outsourcing operations. The Digital Fuel platform includes a series of modules designed to address the spectrum of concerns that businesses have during the process of engaging and managing an IT outsourcing firm. The platform enables consumers of outsourced services worldwide to:

* Track and audit specific Service Level Agreements (SLAs)
* Generate Web-based compliance reports
* Monitor the usage of outsourced IT services
* Manage the inventory of assets used to support an outsourced IT service
* Automate the workflow around the relationships with a portfolio of outsourcers
* Improve service levels by more accurately forecasting service usage patterns, infrastructure requirements, and the risk of service failure under various scenarios

"Ramp^Rate is one of the clear leaders in providing businesses with best practice expertise in Sourcing Relationship Management," said Benny Lehmann, CEO of Digital Fuel. "By making the ServiceFlow SRM platform available to Ramp^Rate's customers, this alliance ensures that they receive not only objective, actionable information and consulting, but also the tools necessary to optimize the business processes and management practices associated with their outsourcing relationships."

With significant background in hosting, co-location, streaming media, and entertainment technologies, Ramp^Rate helps to redefine the way infrastructure services are purchased. By shifting the burden of vendor interaction away from clients to Ramp^Rate, clients benefit from the company's extensive expertise, proven process methodology and rapid turnaround - from bid to contract completion and beyond. Ramp^Rate acts as a trusted third party and becomes the de facto decision maker on all service purchases.

Partnered with several leading research firms including Tier 1 Research, Ramp^Rate has developed its Service Provider Intelligence (SPY) Index, a proprietary measurement tool that weighs more than 35 business factors associated with Internet and hosting services. Ramp^Rate is creating the benchmarking system that enables clients and vendors to make a data-driven purchasing decision.

"Digital Fuel's ServiceFlow Platform™ is unique in the ability it gives businesses to automate and optimize certain aspects of outsourcing relationships" said Tony Greenberg, CEO, Ramp^Rate. "By combining the two companies' highly compatible offerings this alliance ensures that customers receive critical outsourcing advice and management solutions."

About Ramp^Rate

Based in Santa Monica, Calif., Ramp^Rate (www.ramprate.com) is an objective and trusted intermediary for hosting and Internet services. Major media and enterprise clients select Ramp^Rate to help make intelligent outsourcing decisions and manage negotiations for a range of business-critical services, including hosting and co-location, content delivery, streaming media, managed services, bandwidth, content and asset management, and quality of service (QoS) tools. Partnered with several leading research firms, Ramp^Rate has developed its Service Provider Intelligence (SPY) Index, a proprietary measurement tool that weighs more than 35 business and technology factors associated with Internet and hosting services. Ramp^Rate reorganizes and simplifies the way these services are purchased, saving CTOs, CIOs and CFOs time, while providing confidence that they have chosen the right providers at the right price, all at no cost to them.

About Digital Fuel

Digital Fuel is the leading provider of business service management (BSM) software solutions, helping service providers and enterprise service organizations manage the performance, financial, and regulatory aspects of IT, telecommunications, and business process services.  Digital Fuel has the largest deployments for SLA management and service cost management in the world, with thousands of concurrent users, SLAs, KPIs, metrics, cost formulas, and pricing rules.  With Digital Fuel’s patented visual approach, our customers are deployed rapidly to quickly drive business value from automating the management of service offerings, agreements, service cost, and performance with their service customers and vendors.  ServiceFlow manages billions in business and IT services at companies and governments around the world such as Procter & Gamble, General Electric, Cummins, Capgemini, BT, IBM, SITA, Siemens Business Services, O2, Atos Origin, Telefonica, Transport of London, CSC and many others.  Digital Fuel is headquartered in San Mateo, California, with offices across North America and Europe.  Learn more at http://www.digitalfuel.com.