Digital Fuel and HP Team to Deliver ServiceFlow Performance for HP Openview

BRISBANE, CA - February 11, 2002 Digital Fuel Technologies, developer of the leading Sourcing Relationship Management (SRM) solutions, announced today that it has teamed with Hewlett-Packard to integrate its software platform with Hewlett-Packard's OpenView family of products. This will provide Digital Fuel's partners and customers with an easy way to leverage information from the industry's leading network management framework for the purpose of managing outsourcing relationships.

"HP's OpenView family of products has established itself as an industry-leading application for maintaining network infrastructure" said Amichai Nahari, project manager at Digital Fuel. "The comprehensive solution offers a tremendous value to our customers by seamlessly integrating network operations into our customer's management of service relationships as well as leveraging existing investments made in network management infrastructure."

ServiceFlow, Digital Fuel's flagship software platform, enables organizations to effectively manage IT outsourcing operations. The platform drives a series of modules addressing various concerns that decision-makers have during the process of engaging and managing an IT outsourcer. The platform enables consumers across the world to track and audit specific Service Level Agreements (SLAs), generate Web-based compliance reports, meter the usage of outsourced IT services, manage the inventory of assets used to support an outsourced IT service, automate the workflow around the relationships with a portfolio of outsourcers and improve service levels by more accurately forecasting service usage patterns, infrastructure requirements, and the risk of service failure under various scenarios.

Hewlett-Packard's OpenView is a fast, efficient way to access interactive technical support tools needed to manage businesses and optimized business success. OpenView's comprehensive suite of products and solutions are designed to ensure that available services perform-and out-perform customer, employee, and partner expectations at every stage.

By teaming together, Digital Fuel and Hewlett-Packard have provided the industry with a fully integrated solution for comprehensive Sourcing Relationship Management.

About Hewlett-Packard Company

Hewlett-Packard Company, a leading global provider of computing and imaging solutions and services, is focused on making technology and its benefits accessible to all. HP had total revenue of $45.2 billion in its 2001 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.

About Digital Fuel

Digital Fuel is the leading provider of business service management (BSM) software solutions, helping service providers and enterprise service organizations manage the performance, financial, and regulatory aspects of IT, telecommunications, and business process services. Digital Fuel has the largest deployments for SLA management and service cost management in the world, with thousands of concurrent users, SLAs, KPIs, metrics, cost formulas, and pricing rules. With Digital Fuel’s patented visual approach, our customers are deployed rapidly to quickly drive business value from automating the management of service offerings, agreements, service cost, and performance with their service customers and vendors. ServiceFlow manages billions in business and IT services at companies and governments around the world such as Procter & Gamble, General Electric, Cummins, Capgemini, BT, IBM, SITA, Siemens Business Services, O2, Atos Origin, Telefonica, Transport of London, CSC and many others. Digital Fuel is headquartered in San Mateo, California, with offices across North America and Europe. Learn more at http://www.digitalfuel.com.