Digital Fuel Appoints Mario R. Cavagnari to Executive Team

BRISBANE, CA - March 5, 2001
Digital Fuel, the leading provider of Service Level Management solutions for IT outsourcers and corporate enterprises, today announced that Mario R. Caravagni has joined the company as Vice President of Worldwide Sales. At Digital Fuel, Cavagnari will have complete responsibility for the company's global sales strategy and customer care programs.

"Mario is an incredible addition to Digital Fuel," said Chief Executive Officer Benny Lehmann. "He brings substantial management and industry experience to our team as well as an in-depth understanding of international markets."

Prior to joining Digital Fuel, Cavagnari was General Manager of Asia Pacific and Latin America for Clarify Inc., a Nortel Company. He was instrumental in expanding Clarify's Asia Pacific and Latin America regional sales force-and the company's regional customer base-to generate significant revenue growth. Cavagnari has over 15 years technology experience with expertise in the CRM and infrastructure software markets. He brings a depth and breadth of experience across the high tech industry, which will accelerate Digital Fuel's current North America success and extend the company's market presence into Europe, Asia, and Latin America.

"Digital Fuel is an innovative company with a mission critical product for corporate enterprises that outsource key business functions as well as outsourced service providers," said Cavagnari. "The Service Level Management market is a rapidly growing space, and I'm looking forward to helping Digital Fuel capitalize on the current market momentum and the company's recent successes."

About Digital Fuel

Digital Fuel is the leading provider of business service management (BSM) software solutions, helping service providers and enterprise service organizations manage the performance, financial, and regulatory aspects of IT, telecommunications, and business process services.  Digital Fuel has the largest deployments for SLA management and service cost management in the world, with thousands of concurrent users, SLAs, KPIs, metrics, cost formulas, and pricing rules.  With Digital Fuel's patented visual approach, our customers are deployed rapidly to quickly drive business value from automating the management of service offerings, agreements, service cost, and performance with their service customers and vendors.  ServiceFlow manages billions in business and IT services at companies and governments around the world such as Procter & Gamble, General Electric, Cummins, Capgemini, BT, IBM, SITA, Siemens Business Services, O2, Atos Origin, Telefonica, Transport of London, CSC and many others.  Digital Fuel is headquartered in San Mateo, California, with offices across North America and Europe.  Learn more at http://www.digitalfuel.com.