“We have revolutionized our ability to win and onboard
new customers.”
– Jimmy Jimenez, Director of Business Intelligence, Siemens IT Solutions and Services
 

Customer Success Is All That Matters

We are fortunate to have organizations of all types and across many markets using ServiceFlow™ solutions to manage their services as a business. Below is a small set of our customers, grouped by market area.

Video Testimonials

Proactive Service Level Management
Siemens IT Solutions and Services (US)
Jimmy Jimenez, Director of Business Intelligence
Customer Facing Service Management- Commit - Deliver
Steria
Sean Murphy, Chief Operating Officer Finance and Accounting
Raising the Bar with ITIL V3
Computacenter
Adrian Hodder, Operations Director
End-to-End Service Management
BT
Mark Smyth, SLA Executive Leader
Customer Focused Continual Improvement
Siemens IT Solutions and Services (UK)
Ian Seneviratne, Head of Operations Global Application Management

Run Shared Services Like A Business
SAP
Bernhard Fischer, VP Shared Services Solutions

Success Stories

Siemens

Siemens UK
Getting Better All the Time

Siemens

Siemens US
Proactive Service Management

Computacenter Computacenter
Raising the Bar With ITIL
Capgemini Capgemini - Schneider
Building Trust on a Massive Scale
O2 O2
A Clear Signal that Customers Matter

Sample List of Companies Benefitting from ServiceFlow


Communications

  • Arqiva
  • BSkyB
  • BT
  • Cisco
  • O2
  • Sprint
  • Telefonica
  • Telus
  • Thus PLC

Consumer Goods

  • Heinz
  • McDonald's Restaurants Ltd
  • Miller Group
  • Nestle
  • Premier Foods
  • Procter & Gamble
  • WHSmith
  • Woolworths
  • Energy
  • BP
  • EON Group
  • EDF Energy

Financial Services

  • Banco Santander
  • BUPA
  • Capital One
  • Delta Lloyd
  • Marconi
  • MFS
  • Reuters
  • Royal Bank of Scotland

Government

  • Aspire
  • London Underground
  • Metropolitan Police
  • Ministry of Defence Austria
  • Transport of London
  • TSA
  • U.S. Health and Human Services (HHS)

Manufacturing

  • Airbus
  • Alcoa
  • BAE
  • Bombardier
  • Corus
  • Cummins
  • Eli Lilly & Company
  • FMC
  • Freightliner
  • GE
  • Honda UK
  • Kone
  • Schneider
  • Volvo Aero Corporation
  • Xerox

Service Providers

  • Atos Origin
  • BearingPoint
  • Capgemini
  • Computacenter
  • CSC
  • Dell Managed Services
  • DoubleClick
  • First Data
  • IBM
  • Manpower
  • Ness
  • Scisys
  • Siemens IT Solutions and Services
  • SITA
  • Steria
  • Unisys
  • Wipro
  • Xansa

Travel & Entertainment

  • American Airlines Inc.
  • BBC
  • British Airways P.L.C.
  • Galileo International L.L.C.
  • Japan Airlines International Co., Ltd.
  • JetBlue Airwas
  • Olympic Airways S.A.
  • Swiss International Air Lines AG
  • Virgin Atlantic Airways