Our Customers

Digital Fuel provides Nationwide with a full ITFM suite for unit cost and TCO analysis, proactive cost control, planning, reforecasting and true-up processes across $300 million in IT spend per year. ITFM is a critical component to drive costs reduction by 6% each year.

Digital Fuel provides Cummins with IT Cost Optimization and IT Billing & Chargeback that reduces business unit IT spend by $30 million. Over 140 sites receive greater IT cost visibility to align IT spending with business goal.

Global Crossing increases its IP-VPN service margins with greater cost modeling and visibility from Digital Fuel. Better decisions result from this insight into cost, usage, revenue and margins across 900 different service products.

Thermo Fisher uses Digital Fuel as the foundation for their IT Financial Management automation. All IT services costs are budgeted, showed back and analyzed with greater IT cost visibility to better align IT spending with business goals.

Siemens uses Digital Fuel for visibility into costs and performance of their service desk service offerings by customer and geography. The solution automates cost and SLA management processes across all services and customers.

Volkswagen uses Digital Fuel to manage 2300 IT services for lower costs and full cost recovery through greater visibility. The solution provides visibility into IT service costs delivered to hundreds of customers, enabling cost optimization and showback.

The Chemical Company BASF uses Digital Fuel for visibility into the cost and performance of over 700 IT Services. The solution improves the cost effectiveness of these IT services delivered to both external and internal customers.

P&G uses Digital Fuel SLM and IT Vendor Management to successfully manage $4 billion in services across all business units. The solution reduces overall vendor management and service costs and ensures desired business value is delivered within planned cost.

BT uses Digital Fuel to automate SLA management in service agreements across all its enterprise customers. The solution lowers BT's cost to serve each customer and ensures BT supplier obligations are met.

Sprint uses Digital Fuel to manage SLAs with its end customers, channels, and suppliers. The solution lowers their cost and improves customer satisfaction with capabilities that ensure all SLAs are met.

ACS uses Digital Fuel to lower costs and improve services in their F&A outsourcing business. Digital Fuel's ITFM automates SLA and cost optimization processes that ensure all obligations are met from each customer's service level agreement while reducing delivery costs.

Nestle uses Digital Fuel to automate SLA & KPI Management and Vendor Management processes for all shared services. The solution provides an effective way to ensure all services are delivered cost-effectively across all business units.

IBM uses Digital Fuel's SLA, Vendor Management and IT Cost Optimization solutions to fuel growth in its F&A and HR outsourcing business and increase cost efficiency. Digital Fuel's ITFM manages service level agreements and cost across dozens of customers and vendors.

Capgemini uses Digital Fuel to deliver cost-effective outsourcing services to customers of all sizes. The solution automates all SLA Management and Chargeback processes and improves the industrialization of their outsourced services.