“We have revolutionized our ability to win and onboard
new customers.”
– Jimmy Jimenez, Director of Business Intelligence, Siemens IT Solutions and Services
 

Service Level Management Customers

We are fortunate to have organizations of all types and across many markets using ServiceFlow™ solutions to manage their services as a business. Below is a small set of our customers, grouped by market area.

Video Testimonials
Proactive Service Level Management
Siemens IT Solutions and Services (US)
Jimmy Jimenez, Director of Business Intelligence
Customer Facing Service Management- Commit - Deliver
Steria
Sean Murphy, Chief Operating Officer Finance and Accounting
Raising the Bar with ITIL V3
Computacenter
Adrian Hodder, Operations Director
End-to-End Service Management
BT
Mark Smyth, SLA Executive Leader
Customer Focused Continual Improvement
Siemens IT Solutions and Services (UK)
Ian Seneviratne, Head of Operations Global Application Management

Run Shared Services Like A Business
SAP
Bernhard Fischer, VP Shared Services Solutions

Success Stories
Siemens

Siemens UK
Getting Better All the Time
Siemens

Siemens US
Proactive Service Management
Computacenter Computacenter
Raising the Bar With ITIL
Capgemini Capgemini - Schneider
Building Trust on a Massive Scale
O2 O2
A Clear Signal that Customers Matter

Sample List of Companies Benefitting from ServiceFlow

Communications

  • Arqiva
  • BSkyB
  • BT
  • Cisco
  • O2
  • Sprint
  • Telefonica
  • Telus
  • Thus PLC

Consumer Goods

  • Heinz
  • McDonald's Restaurants Ltd
  • Miller Group
  • Nestle
  • Premier Foods
  • Procter & Gamble
  • WHSmith
  • Woolworths
  • Energy
  • EON Group
  • EDF Energy

Insurance & Finance Services

  • Banco Santander
  • BUPA
  • Capital One
  • Delta Lloyd
  • Deutsche Bank
  • Independence Blue Cross (IBC)
  • Marconi
  • MFS
  • Nationwide
  • Reuters
  • Royal Bank of Scotland

Government

  • Aspire
  • London Underground
  • Metropolitan Police
  • Ministry of Defence Austria
  • Transport of London

Manufacturing

  • Airbus
  • Alcoa
  • BAE
  • Bombardier
  • Corus
  • Cummins
  • Eli Lilly & Company
  • FMC
  • Freightliner
  • GE
  • Honda UK
  • Kone
  • Schneider
  • Volvo Aero Corporation
  • Xerox

Service Providers

  • Affiliated Computer Services (ACS)
  • Atos Origin
  • BearingPoint
  • Capgemini
  • Cognizant
  • Communisis Managed Services
  • Computacenter
  • CSC
  • Dell Managed Services
  • DoubleClick
  • First Data
  • IBM
  • Manpower
  • Ness
  • Scisys
  • Siemens IT Solutions and Services
  • SITA
  • Steria
  • Unisys
  • Wipro
  • Xansa

Travel & Entertainment

  • American Airlines Inc.
  • BBC
  • British Airways P.L.C.
  • Galileo International L.L.C.
  • Japan Airlines International Co., Ltd.
  • JetBlue Airways
  • Olympic Airways S.A.
  • Swiss International Air Lines AG
  • Virgin Atlantic Airways