I love those moments when you have a great revelation in understanding something. I had one of those today.
For some time now we’ve been trying to figure out why Business Unit Visibility into IT Cost, or IT cost show back, is one of the main drivers for our business.
We are of course aware of the opportunity to optimize IT costs by gaining visibility. We also know that visibility to business units creates responsibility and ownership over IT spend – we have seen it happen many times with our customers who are using our IT Cost Management solutions.
But there was something else we were unaware of. The type of functionality our customers were looking for – what-if analysis, IT forecasting, re-forecasting – these all drove us to feel there was something additional, a need of our customers that we were missing.
Well we found it.
Profitability Predictability!
IT is highly unpredictable when not managed correctly. IT spend is a small but a growing part of operating costs, and it is the most unpredictable part. The result: IT is an area of risk and surprises for business units who must be able to predict their profitability.
This core need of a Business Unit for predictability is driving the need for easy-to-use IT cost transparency solutions and analysis, such as those offered by Digital Fuel.
I love it when it all becomes clear!
