What is the Bill of IT? Why do you need it?

Bill of IT is the declaration of what you can do, as well as what you have done.

In the “What we can do” part, we usually refer to what is available. This is usually presented in a form of a service catalog or services portfolio which includes what are the IT capabilities or services that are available as well as the cost, performance, activation time and benefits associated with each one of them.

In the “What did we do” part, we typically include the actual cost, use, performance, benefits for every service and all services used by an organization or a specific individual.

As IT is making its way towards a utility service, it is also adopting practices we are used to in the utility business.

How easy is it for you to figure out what type of gas, water and electricity services are available to you? How easy is it for you to order these services? How easy is it for you to understand how much did you consume and were billed for last month?

That’s where IT is heading. That’s the Bill of IT.