<h1>ServiceFlow Catalog screenshots</h1> <h2>Easily Define, Manage, and Publish Service Offerings</h2> <p>ServiceFlow Catalog allows you to publish your service portfolio and catalogs of offerings and their attributes over the Web. This allows business customers and users to access the catalog from a Web browser, view available services, service offerings and services bundles.</p> <H2>Quickly Place a Service Order</H2> <P> Placing a service order in ServiceFlow Catalog is as easy as buying a book on-line. It leverages common on-line shopping concepts such as search, shopping cart, and checkout that make ordering the best service for you a quick and intuitive process.</p> <h2>Proactively Manage and Analyze Service Performance</h2> <p>ServiceFlow SLM automates the process for managing all your service level agreements, operating level agreements, and underpinning contracts and for continuously comparing actual service performance against the service commitments made.</p> <h2>Prioritize Problem Resolution by Business Impact</h2> <p>ServiceFlow SLM provides proactive alerts and reports that identify developing performance trends that help identify the root cause and prioritize your actions based on business impact before service commitments are missed.</p> <h2>Prioritize Problem Resolution by Business Impact</h2> <p>ServiceFlow SLM provides proactive alerts and reports that identify developing performance trends that help identify the root cause and prioritize your actions based on business impact before service commitments are missed.</p> <h2>Automate Service Billing and Chargeback</h2> <p>ServiceFlow Finance automatically generates billing and chargeback statements so that you and your customers can review and drill into the details behind each charge. Built-in validation and dispute resolution workflows help reveal and resolve chargeback errors quickly and collaboratively at minimal cost.</p> <h2>Drive Service Spend and Consumption Accountability</h2> <p>ServiceFlow Finance allows key decision makers to see up-to-date service spending vs. budget, identify unusually high service consumption, and make projections based on current trends so corrective action can be taken.</p> <h2>Identify Budget Variance Root-Cause</h2> <p>ServiceFlow Finance includes built-in cost control analytics that allow you to review and analyze service costs. This granular cost information helps pinpoint the root-cause for budget variance by service offering, business unit, geography, or department, so consumption and spending behavior can be changed to avoid budget overruns.</p> <h2>Right Information at the Right Time</h2> <p>ServiceFlow’s customizable, role-based Web dashboards give executives, managers, customers, and other key stakeholders quick access to the information they need, when they need it. For example, an executive can see at a glance, what services are available, how well the services are performing, and how much it is costing.</p>
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